At Studix.net, we take customer satisfaction seriously. However, due to the nature of our digital products, we have specific policies regarding refunds and returns.
1. Digital Products
All products offered on Studix.net are digital downloads (e.g., educational guides, templates, eBooks, etc.). As these products are delivered electronically, they are considered non-returnable once downloaded or accessed.
2. Refund Policy
Due to the immediate access provided to our digital products upon purchase, Studix.net has a no-refund policy. Once you have completed your purchase and received the product, we are unable to offer a refund.
3. Exceptions
While our policy is generally strict regarding refunds, we understand that exceptional situations may arise. In the event of a technical issue or problem with your download, we will work with you to resolve the matter. Please contact us at info@studix.net if you experience any difficulties with your purchase.
4. Damaged or Defective Products
In the rare event that a product is defective or not functioning as described, please reach out to us immediately. We will review the issue and offer a resolution, which may include providing a new copy of the product or assisting with any technical difficulties.
5. Contact Us
If you have any questions or concerns about a refund or return, or if you need assistance with a defective product, please contact us at:
📧 Email: info@studix.net
🌐 Website: www.studix.net